Ok, so I'm getting really pissed off that I can't access my account. I was thinking of calling them just because I want I to be able to buy stuff off of eBay and what not but at the same time I don't want to get into any "trouble". Has anyone ever called them before about forgetting your password? If so, what all did they ask you? It says this on their website "After you have verified your identity, we will provide instructions on how to log in to your account." I assume that means your name, age, address, etc..??